Accessibility Statement for ber.apcoa.de

Support for People with Disabilities

We are happy to assist people with disabilities:
Our Customer Service is available by phone or email to help you with parking reservations or any other questions regarding the use of our website:

Contact:
Email: reservierung.ber@apcoa.de
Phone: +49 711 305 70 305 (available Mon–Fri, 09:00–17:00)

We look forward to assisting you!

Accessibility Information

Status as of 04 July 2025

APCOA Deutschland GmbH (APCOA) is committed to ensuring digital accessibility for individuals with disabilities and to complying with the requirements of the Accessibility Enhancement Act (BFSG), the German BITV 2.0, and technical standards such as WCAG/W3C. We continuously improve user-friendliness for all and apply relevant accessibility standards.

The following accessibility information applies to the following APCOA applications:

Booking website: https://ber.apcoa.de

We strive to make our web presence accessible.

This accessibility information was created on 28 June 2025 and last reviewed and updated on 04 July 2025.

The review of digital accessibility was carried out by APCOA through self-assessment.

How accessible is this website?

This website is partially accessible.

The requirements of BITV 2.0 (Accessible Information Technology Ordinance) are only partially met.
The technical standards of WCAG 2.0 (Web Content Accessibility Guidelines – currently applicable standard) are only partially met.
The requirements of the BFSG are only partially fulfilled.

Efforts to Support Accessibility

APCOA takes the following measures to ensure and improve accessibility:

Clear goals and responsibilities for implementing accessibility requirements exist within the company.
Formal quality assurance methods for accessibility are in place within the organization.

Compliance Status

This website is not yet fully compliant with the harmonized European Standard (EN) 301 549 (in its current version). The non-conformities and/or exemptions are listed below.

Non-compliance with the BFSG

Despite our efforts, some issues may arise when using the website. Below is a description of non-accessible content. Please contact us if you find any inaccessible content not listed here.

The main shortcomings are as follows:

Partially incorrect/missing alternative text for images and controls; partially incorrect or missing controls for screen readers and assistive technologies
Setting the booking period (technical markup for assistive tools is partly missing)
Partially insufficient use of contrast
PDF documents with accessibility issues or not accessible at all

A revision of the booking website (https://ber.apcoa.de) and its subpages is currently planned. This revision aims to correct the listed issues. A new accessibility evaluation will take place after the update.

Compatibility with Browsers and Assistive Technologies

This website is designed to be compatible with the following browsers:

All common browsers in their current version and at least their previous version

This website is designed to be compatible with the following assistive technologies:

Screen readers
Built-in browser reading functions
Keyboards

Technologies

The accessibility of this website relies on the following technologies:

HTML
CSS
JavaScript

Feedback and Contact Information

We welcome your feedback on the accessibility of this website. Please contact us using one of the following methods:

Email: reservierung.ber@apcoa.de

We will respond within four weeks.

Contacting the State Center for Accessibility

If your contact with APCOA was not successful, if you did not receive a response within one month, or if the response was unsatisfactory, you may contact the arbitration board of the State Center for Accessibility (LZ-BARR).

Please always contact us first:

Email: reservierung.ber@apcoa.de